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Superior Court of California, County of Solano
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Operations Manager
$119k-150k (estimate)
Full Time 1 Week Ago
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Superior Court of California, County of Solano is Hiring an Operations Manager Near Fairfield, CA

Note: This recruitment will establish a list for a forthcoming vacancy in the Family, Probate, Adoption, and Juvenile Divisions.
Under administrative direction, manages one or more administrative functions and/or operational units. This classification is not represented and is Exempt under the Fair Labor Standards Act.
  • Consulting with the ACEO/CEO in determining procedures and work expectations within the unit(s);
  • Monitoring relevant legislation and determining the effect on procedures for the assigned unit(s) and consulting with the ACEO/CEO;
  • Participating in long- and short-term planning for programs and services within the unit(s);
  • Planning, organizing, directing, and coordinating the activities within the unit(s), directly and through subordinate supervisors;
  • Acting as liaison with other courts, local and statewide organizations, and public agencies, as needed;
  • Preparing and maintaining statistical and narrative reports related to the activity and work of the assigned unit(s);
  • Reviewing recommended disciplinary actions and consulting with the ACEO/CEO;
  • Evaluating employees’ work performance, including preparation and delivery of performance appraisals and/or plans to improve performance and setting goals and objectives for employees;
  • Developing or approving procedures and training manuals/materials;
  • Participating in the implementation of new technologies, including developing program specifications and reviewing/testing changes or new software;
  • Conducting administrative studies to evaluate effectiveness, defining problem areas, and developing recommendations/solutions;
  • Ensuring that staff are adequately trained and cross-trained on processes and procedures in multiple assignments;
  • Responding to verbal and written queries from the public regarding action taken on submitted legal documents.
  • Resolving technical and procedural problems, answering complex and difficult procedural questions related to their assigned unit(s), applying court policy to resolve issues arising from service to the public;
  • Operating a computer and a variety of other office equipment;
  • Organizing and managing multiple priorities;
  • Performing duties of subordinates, as required; and
  • Performs other related work as required by business needs or as assigned.
The ideal job applicant will possess all of the knowledge, skills, and abilities (KSAs) listed below, including other KSAs and meet all minimum requirements.
Knowledge of:
  • Court functions in a California trial court, operations, procedures and services;
  • Legal terminology, forms, documents and procedures, and California statutes governing court procedures and rules;
  • Principles of supervision, including practices and methods related to evaluation, counseling, disciplining, setting and achieving goals and objectives, and development of subordinates’ skills;
  • Principles and practices of workflow management;
  • Court software systems, including data entry, creating/running reports, and creating/modifying/generating documents with data pulled automatically from the system;
  • Correct use of English language, grammar, punctuation, vocabulary, and spelling;
  • The variety of learning methods for adults; and
  • Microsoft Word, Outlook, and Excel.
Ability to:
  • Motivate subordinates;
  • Understand, interpret and explain laws, and analyze new legislation and make or recommend necessary changes in business practices, court case management systems, or document management systems;
  • Identify and analyze administrative problems and implement operational changes;
  • Research, understand, explain and apply statutes, codes, procedures, and rules;
  • Explain technical and procedural information clearly and concisely to the public, attorneys, law enforcement officials, and other concerned parties;
  • Collect and analyze data to establish/identify needs, evaluate program effectiveness and/or draw logical conclusions and make appropriate recommendations;
  • Prepare narrative and statistical reports;
  • Determine the appropriate course of action in emergency or stressful situations;
  • Tactfully receive and handle customer complaints;
  • Write clearly and concisely;
  • Meet deadlines;
  • Use sound judgment within the framework of policies, procedures, and guidelines;
  • Maintain confidentiality of information; and
  • Work at any Court location based on business needs, sometimes on short notice.
Educational and Work Experience Requirements
  • Equivalent to completion of an AA or AS degree in Court Administration, Administration of Justice, Business Administration, Public Administration, or a closely related field.
AND
  • At least one year in a supervisory capacity in a California court.
 OR
  • Four (4) years of varied technical and/or clerical experience in a California Court
AND
  • At least three (3) years of supervisory experience in a California Court or similar experience.
To be considered for this position, job applicants are required to complete an application and submit a résumé.

Job Summary

JOB TYPE

Full Time

SALARY

$119k-150k (estimate)

POST DATE

04/17/2024

EXPIRATION DATE

05/03/2024

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